A happy customer is a loyal customer
At Brandfire we’re all about customer loyalty and rewards. We design, develop and manage exciting loyalty programs, as well as providing relevant rewards that motivate your customers to engage.
Loyalty and rewards programs are all about rewarding your loyal customers. Creating a solid customer loyalty program for your business has the potential to lead to an unprecedented rise in sales and, as the name suggests, create consumer loyalty amongst your devout followers. Investing in a loyalty or rewards program is a sure way to improve your sales budget. To get started, have a look at the new trends and what’s new in loyalty. You can then follow some easy steps in setting up a loyalty program.
You may be asking some questions like what’s the cost in setting up a loyalty program? CRM and loyalty programs are the same, right? Wrong. How to go about measuring and achieving an ROI on loyalty. How can you learn from what your competitors are doing? If you already have a loyalty program, how can you improve on it? Are there any examples of loyalty programs out there? Since the recent GDPR requirements, have you ensured your programme is GDPR compliant? Or perhaps find out how loyalty works within specific sectors such as restaurants, utilities and consumer packaging goods.
Other areas of loyalty that we explore are: